Welcome to the Tassie Tourism Ambassador Program
What is it?
The Tassie Tourism Ambassador program recognises the fantastic work you’re already doing to give visitors a warm Tasmanian welcome - but there’s always more to learn!
Whether you’re just starting out, already working in tourism and hospitality, or a local keen to develop skills to enhance visitor experiences, this course is for you.
If you’re proud of your region and want to share its best with visitors, don’t wait - register now and become a Tassie Tourism Ambassador!
The Tourism Toolbox provides online resources to learn more about Tasmania’s tourism sectors.
Why would I do this course?
This program helps tourism operators and staff learn the basics of the industry and how to deliver a great Tassie experience. It can be used as an induction or to complement existing staff training.
The more people who complete the course and wear the badge, the more it becomes a recognised symbol for visitors, guiding them to staff who will provide an amazing experience.
When visitors are welcomed warmly at every touchpoint, they leave with positive memories. Positive experiences create loyal advocates, glowing reviews, and encourage people to visit, share, and return.
Who is it for?
This course is for anyone who interacts with visitors to Tasmania. This course will help you better understand the visitor economy and enhance the experiences you offer.
It’s perfect for people working in:
- Food and beverage
- Events
- Accommodation
- Tourist attractions
- Tours
- Seasonal roles
- Students
Or in any customer-facing role, like taxi drivers, retail, or service stations.
About the course
Watch easy-to-follow short video segments in this FREE online course. A few quick quiz questions will test your understanding after each video.
As long as you have access to the internet, you can complete the course online, at home or in the office, at a pace that suits you. Allow around two and four hours to work through all the videos and answer the quiz questions.
